Since 1993 CCS Content Copyright © 2010 Computer Consulting Service, LLC All rights reserved
Partner Solutions Call Us 888.442.4933

CCS Privacy Policy

Updated and Effective as of March 21, 2010

This Privacy Policy applies to Computer Consulting Service, LLC collection and use of personally identifying information ("Personal Information") that we may gather when you visit our Website, purchase, license, or Use Computer Consulting Service, LLC Products or Services, or contact us. By Using Computer Consulting Service, LLC Products or Services, you expressly consent to the collection, processing, and use of your Personal Information according to this Privacy Policy.


Why Computer Consulting Service, LLC Collects Personal Information

Computer Consulting Service, LLC collects your Personal Information at a variety of points, including when you place an order, request services, work with one of our customer support technicians, or take part in other activities on our Website. During these interactions we will collect Personal Information relevant to your transaction with Computer Consulting Service, LLC, such as your name, mailing address, phone number, e-mail address, employment information, and or billing information, along with information about the Computer Consulting Service, LLC Products or Services you use, such as information relating to a support issue. Computer Consulting Service, LLC will use your Personal Information to send you messages through desktop alerts, SMS/Text messaging, email, etc. concerning updates to Computer Consulting Service, LLC Products or Services. Please be aware that if you choose not to provide us with your Personal Information, we may not be able to, or may choose not to, make Computer Consulting Service, LLC Products or Services available to you.

Regarding Children

Computer Consulting Service, LLC Products or Services are not marketed to or intended for use by individuals who cannot legally bind a contract. Accordingly, Computer Consulting Service, LLC does not intentionally gather any Personal Information about visitors or customers who are under the age of 18. If you are under the age of 18 or otherwise lack the capacity to enter into a binding contract, do not use our Website or services yourself. Please ask an adult to establish an account with us instead.

Cookies and Other Technologies

Computer Consulting Service, LLC uses "cookies" and other technologies to collect data that enable us to better understand and improve the usability, performance and effectiveness of our Website. Cookies are files sent to your browser and stored on your computer. If you do not want Computer Consulting Service, LLC to send cookies to your browser, you can set your browser options to reject cookies or to notify you when a Website tries to put a cookie into your browser software. Rejecting cookies may affect your ability to use some features of Computer Consulting Service, LLC Products or Services.

Computer Consulting Service, LLC gathers general information about visits to our Website, the configuration of your computer and your computer's interaction with Computer Consulting Service, LLC, and stores this information in log files. Computer Consulting Service, LLC uses this information to understand your system on our Website, enabling us to improve the site, provide the best online experience possible, and improve our ability to serve our customers.

Sharing Your Personal Information

Computer Consulting Service, LLC will not provide unaffiliated third parties with access to your email address or other contact information. Computer Consulting Service, LLC or the Computer Consulting Service, LLC Affiliates may, from time to time, share with you information about other products and services that we think you may find to be of interest. If you wish to change the types of communications you receive from us, you may do so by  clicking on an appropriate link http://nwaccs.com/contactus.html and fill out the online form.

Computer Consulting Service, LLC may disclose your Personal Information to third parties if we believe that such action is necessary to (1) comply with a law, regulation, or governmental or judicial warrant, rule, or order; (2) protect and defend the rights or property of Computer Consulting Service, LLC; (3) enforce the Computer Consulting Service, LLC Terms and Conditions of Use and/or this Privacy Policy. Computer Consulting Service, LLC may also provide access to your Backup Data to government authorities if Computer Consulting Service, LLC suspects or believes that the data contain child pornography or other prohibited data, or that the data or the Computer Consulting Service, LLC Products or Services are being used for illegal purposes.

How We Communicate with You

Computer Consulting Service, LLC may, from time to time, send you emails, or desktop alerts or other communications containing the following types of information: notifications of detected problems with your service; notifications concerning the expiration of your account; activity status reports; service and software upgrade notices; notices concerning new or related products or services from Computer Consulting Service, LLC or other providers, enhancements, and price changes, notifications regarding suspected unlawful or inappropriate use, and requests for feedback on your Computer Consulting Service, LLC Products or Services.

Security for Your Personal Information

Computer Consulting Service, LLC has security measures in place to protect against the loss, misuse, and alteration of your Personal Information in our customer database. Personal Information provided to Computer Consulting Service, LLC is stored in secure facilities with access restricted to authorized personnel only. Although we make good faith efforts to store the Personal Information we collect in a secure operating environment that is not accessible to unauthorized users, we cannot guarantee complete security.

To provide secure credit card processing when ordering from us, orders placed on our Website are processed through a payment gateway which operates under its own privacy policy. If you choose to purchase or license Computer Consulting Service, LLC Products or Services online using a credit card, the credit card information is sent to PayPal using SSL (Secure Socket Layer) encryption, an industry-standard method for protecting data as it travels over the Internet, or a similar encryption technology that may become accepted as an industry standard or better encryption method, in the future ("Transmission Encryption"). To learn more about our credit card processing vendors and their respective privacy and other policies (which are incorporated by reference into the Computer Consulting Service, LLC Privacy Policy and Terms or Use by reference) you may do so by  clicking on an appropriate link http://nwaccs.com/contactus.html and fill out the online form.

European Personal Identifiable Information

The Personal Information we collect from individuals or equipment located in the European Economic Area ("European Personal Information") may be processed on servers in the United States.

Definitions Applicable to European Personal Information

The following definitions apply to Computer Consulting Service, LLC's policies pertaining to protection of privacy and security interests in European Personal Information.

"Computer Consulting Service, LLC" means Computer Consulting Service, LLC, its subsidiaries and its predecessors and successors.

"Personal Information" means any information or set of information that identifies or could readily be used by Computer Consulting Service, LLC or its agents to identify an individual. Personal Information does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public Personal Information.

"Sensitive European Personal Information" means European Personal Information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or that concerns health or sex life.

Privacy Principles Applicable to European Personal Information

Computer Consulting Service, LLC will process European Personal Information in accordance with the following principles:

1. NOTICE. Where Computer Consulting Service, LLC collects Personal Information directly from individuals in the EEA, we will inform them about the purposes for which we collect and use their Personal Information, the types of non-agent third parties to which Computer Consulting Service, LLC may disclose that information, and the choices and means, if any, Computer Consulting Service, LLC offers individuals for limiting the use and disclosure of their Personal Information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Information to Computer Consulting Service, LLC, or as soon as practicable thereafter, and in any event before Computer Consulting Service, LLC uses the information for a purpose other than that for which it was originally collected.

2. CHOICE. Where Computer Consulting Service, LLC collects Personal Information directly from individuals in the EEA, Computer Consulting Service, LLC will offer individuals the opportunity to choose (opt-out) whether their Personal Information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For Sensitive Personal Information, Computer Consulting Service, LLC will give individuals the opportunity to affirmatively and explicitly (opt-in) consent to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Computer Consulting Service, LLC will provide individuals with commercially reasonable mechanisms to exercise their choices.

3. ONWARD TRANSFERS TO AGENTS. Computer Consulting Service, LLC will obtain assurances from its agents that they will safeguard Personal Information through measures consistent with this Privacy Policy. Examples of appropriate assurances that may be provided by agents include: a contract obligating the agent to provide at least the same level of protection as is required by the relevant Safe Harbor Principles, the agent registering to participate in the Safe Harbor mechanism, or another method of assurance deemed adequate by the European Commission. Where Computer Consulting Service, LLC has knowledge that an agent is using or disclosing Personal Information in a manner contrary to this Privacy Policy, Computer Consulting Service, LLC will take commercially reasonable steps to prevent or stop the unauthorized use or disclosure.

4. SECURITY. Computer Consulting Service, LLC will take commercially reasonable steps to protect Personal Information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

5. DATA INTEGRITY. Computer Consulting Service, LLC will use Personal Information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Computer Consulting Service, LLC will take commercially reasonable steps to ensure that Personal Information is relevant to its intended use, accurate, complete, and current to the extent appropriate for its intended use.

6. ACCESS. Upon request, Computer Consulting Service, LLC will grant individuals commercially reasonable access to Personal Information that it holds about them. In addition, Computer Consulting Service, LLC will take commercially reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.

7. ENFORCEMENT. Computer Consulting Service, LLC will conduct compliance audits of its practices to verify adherence to this Privacy Policy. Any employee that Computer Consulting Service, LLC determines is in violation of this Privacy Policy will be subject to disciplinary action up to and including termination of employment.


Computer Consulting Service, LLC Contact information

The following link has our contact information http://nwaccs.com/contactus.html.